We are an award-winning and leading provider of Unified Communications as a Service (UCaaS).
Gamma is a leading provider of Unified Communications as a Service (UCaaS) into the UK, Dutch, Spanish and German business markets, supplying communication solutions via our extensive network of trusted channel partners and also directly.
The combination of network investment, a digital-first approach and in-house development skills has enabled Gamma to develop a comprehensive portfolio of communications services with a significant amount of intellectual property, which has given us a heritage of disrupting the market with innovative and market-leading cloud-based services such as SIP Trunking and Hosted PBX in the UK.
At Gamma we pride ourselves on four distinct pillars when working with our customers and partners:
- We offer flexible solutions: Our products, pricing and services can adjust to the changing needs of our partners and customers.
- We have a collaborative culture: Offering specialist expertise of business communications, working in partnership with clients to achieve the right solution and provide ongoing support when it matters.
- We deliver connected communications: Sophisticated, dependable and secure products and services designed to help businesses succeed.
- We provide end-to-end control: End-to-end control and technical integration of network services for ‘Always on’ unified communications that give people the freedom to work wherever, whenever.
Gamma is an AIM listed company in the UK and has consistently enjoyed revenue and EBITDA growth. The business operates in the UK, Netherlands, Spain and Germany and looks to further expand its European presence.
The Gamma Group
Since its creation in 2001, Gamma has rapidly become one of the dominant players in the UK communications market and increasingly on mainland Europe.
Because of our agile business practises over nearly two decades and more recent smart acquisitions, we are building up a family of companies across the continent.
In the UK, these businesses are cloud communications and contact centre technology specialists Mission Labs, Unified Comms and MS Teams voice partner Exactive, and UCaaS specialists Telsis.
In Europe, Gamma owns telecoms group Dean One in the Netherlands, which in turn owns Nimsys, an ICT specialist for workspaces and multi-tenancy buildings as well as Schiphol Connect, the telecom and internet provider at Schiphol Airport. Additionally, gnTel is a telecom operator and supplier of complete hosted VoIP solutions to SMEs in Benelux and Germany, selling exclusively through its network of 300+ partners.
Gamma also has a controlling stake in Spain-based Cloud PBX provider VozTelecom which, like Gamma, provides services to end users directly and through a network of wholesale partners, franchisees and dealers and has an excellent reputation for delivery.
In Germany, Gamma has acquired HFO, one of the leading SIP Trunk and emerging Cloud PBX providers that has an excellent reputation for product quality and service. Headquartered in Oberkotzau, Bavaria, HFO operates nationwide in Germany through a reseller network of over 1,000 partners. Through its Epsilon brand, HFO is also a large B2B mobile distributor in Germany, offering mobile connections from all three major mobile network operators.
Moving forward, Gamma has a desire to expand its UCaaS presence in Europe, continuing to grow our family of businesses with a focus on digital automation, while maintaining our important relationship with our channel partners who deliver Gamma-powered services to thousands of SME customers each year.
What makes us different?
We believe we are a truly different and unique communications service provider and it’s these five areas that set us apart from other telcos:
Product and Network Quality
Driving innovation on the back of strong network and product foundations (carrier grade, high availability and rock solid end-user performance), we are delighted that we consistently maintain Net Promotor Score (NPS) results well above industry average for our sector while continually driving service excellence.
Portal capabilities built around the channel with overlay support geared to make Gamma easy to do business with.
Everything we do has a digital-first approach. For example in the UK we help drive channel engagement and growth through platforms like the Gamma portal which enables customer adds, moves and changes and we offer online training through the Gamma Academy as well as Marketing enablement through Gamma Accelerate.
Selling on value to our customers and providing our partners leverage and flexibility to drive incentives without causing price erosion.
We’re proud of the human aspect of our channel and direct customer engagement, with long standing relationships built on consistency, trust and a balance of strong business ethics. We value our culture and skills and delivering against our mutual promises.
We offer a range of Unified Communications, Mobile and Connectivity services, providing robust and secure end-to-end business communication and collaboration solutions that enable businesses to easily collaborate internally whilst also providing a better customer experience.
Our services portfolio broadly comprises the following:
- Strategic services: Collaboration, Cloud PBX, SIP Trunking and Inbound Call Control services.
- Enabling services: Ethernet, Broadband, Network and Mobile.
- Traditional services: Calls and Lines.
A vision for the future
Our Mission and Vision
By working smarter, together, we aim to help businesses and channel partners make sense of a highly complex arena so they can continue to thrive and grow within their fast-moving, competitive sector.
To provide straightforward cloud communication and collaboration services for business, underpinned by a robust, secure network.
To empower people to communicate and work smarter, together.
Our leadership is made up of people with extensive skill sets and experience from across the communications spectrum including managed services, product development, mobile networks and more.
While our leadership team come from different backgrounds, they all share a single vision – by working smarter, together, Gamma and its channel partners and customers can achieve the best possible connectivity outcomes.
Awards and Accreditations
Gamma has been officially recognised for its outstanding services and company culture. From regularly being voted as a Best Company through to winning the prestigious AIM Company of the Year Award, such acclaim demonstrates we are committed to putting both our customers and employees first.
As a top tier comms provider, we have also attained appropriate certification to recognised standards including multiple ISOs, CHAS (Contractors Health and Safety Assessment Scheme), Carbon Neutral, and Cyber Essentials.